Virtual Medical Assistant

Chase Virtual Medical Assistant Services

Chase can ease your office burdens with our Virtual Medical Assistant. Service includes:


  • Insurance Eligibility
  • Responding to patient voice mails
  • Communication & patient check in as they arrive at your practice (texting from parking lot)
  • Enter patient information into your EMR as they arrive for office visits or for telemedicine
  • Claim Scrubbing
  • Client Specific Services

Virtual Medical Assistant

  • Very affordable, pays for itself
  • Simple to set up, month to month
  • No long term commitment
  • Reduces staff burn out and increases productivity

Chase Clinical Documentation® offers professional Virtual Medical Assistant Support. Our service allows Physicians, Administration and Medical Staff to focus on their primary tasks. Our Virtual Team can help your practice meet the time consuming demands of:

  • RESPONDING TO PATIENT VOICE MAILS

    • Promotes rapid response to patient voice-mails.
    • Prescription refills and lab results without delay
    • Reduces patient complaints
    • Reduces staff burn out

  • COMMUNICATION & CHECK IN WITH PATIENTS

    • Communicating with Patients as they arrive at your practice (texting from parking lot)
    • Addresses Covid-19 Patient protocols & policies
    • Reduces patient confusion
    • Reduces patient frustration

  • OUR AVAILABILITY

    • Large healthcare systems with various EMR needs throughout multiple facilities
    • Specialty practices
    • Facilities supporting individual provider needs
    • Remote and rural healthcare facilities with limited IT budgets
    • Mobile healthcare providers

  • INSURANCE ELIGIBILITY

    • Our Team will review & process all of your Insurance Eligibility forms prior to Patient’s arrival.
    • Helps recover unpaid claims

  • CLAIM SCRUBBING

    • The Chase Team helps to reduce the chances of insurance denials.

  • CLIENT SPECIFIC SERVICES

    • Chase can customize our Virtual Medical Assistant services to your specific requests

  • CLIENT “HOURS USED TO DATE” PORTAL

    • Enables users to track how many hours they have used in any given month

Chase Clinical Documentation®

Our experienced professionals have been providing the highest quality clinical documentation and customer service for more than 40 years.

Have any questions?

Call Us at 330-650-1755 or

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